Most of the arrival flights are coming to the Terminals 1 and 3. After landing at the airport regardless of where the plane has landed, the passengers will be obliged to go through the baggage collection area that might be reached by following the signs. The Dubai Airport allows its passengers to purchase the meet-and-greet Marhaba service that will assist in navigation through the airport. The service offers to meet the passenger of the family and guide through all stages of the passport control and help with any other operations. The agent will meet the passenger(s) after the entrance to the terminal or even before the immigration area. A SnoozeCube service might be another option for those that are not comfortable at going through the terminal themselves. The one shall be ready to spend at least 30 minutes after landing until s/he will be ready to leave the terminal.
The Terminal 1 where the arrival flights are hosted has only one Concourse D. The overall capacity of the terminal might reach about 20 million passengers per year. The terminal has three levels, and at the Arrivals level, there are forty-four Immigration desks, eight E-Gates, Baggage Service lounge area, ten baggage carousels, five lounges, and forty-three arrival kiosks. The Baggage Handling System that was renovated earlier consists of 10 baggage claim carousels, twelve screening injection points, and eight makeup carousels. The Terminal 1 has a lounge for unaccompanied minorities, special handling services lounge, Marhaba lounge, two ticket sale counters, four retail areas, food court area, etc. The moving facilities available at the Terminal 1 include forty-eight elevators, fifty-five escalators, and thirty moving walkways to provide the comfort for passengers arriving at the airport and to make it easier for the passengers with the reduced mobility to move across the terminal.
The Terminal 3 is used mainly by Emirates and Qantas airlines and has the overall capacity of about 60 million passengers per year. The terminal consists of three concourses A, B, and C and has six separate floors.
After landing, the passengers are moved to the fourth level of the terminal with the 4 Skytrains and elevators. The Arrivals area at the Terminal 3 has fifty-two immigration desks and twelve E-Gates, two lounges in the baggage claim area and one in the arrivals hall directly, fourteen baggage carousels and four separate carousels for oversized baggage, the Dubai Stopover lounge, Information desk, Visa collection, medical center, car rental and tour operator offices, two arrival duty-free stores, twenty-one screening injection points, forty-nine makeup carousels. There is a highly-developed system of the moving facilities available on the territory of the terminal, and there are approximately forty-seven Skytrains, hundred and fifty-seven elevators, ninety-seven escalators, eighty-two moving walkways, and twenty-seven truck lifts.
Limited flights are arriving at the Terminal 2 as is serves mainly flights coming from India, Saudi Arabia, Afghanistan, Pakistan, and Iran. There is a 540-square-meter duty-free area available at the arrivals area of the terminal for those wanting to shop after the flight. The 3.600-square-meter expansion of the terminal has also affected the arrivals area allowing to increase the terminal's effectiveness and its capacity as well.